We provide a variety of support options to assist you. If you have an
issue, try these resources:
Before You Buy - Try the Demo - all our products are available in a
fully functional trial version. We strongly encourage you to try the products
before you buy. See if they're right for you!
Your Device Owners Manual - a surprising number of issues aren't
related to add-on software at all. If you're new to handhelds or have never
looked at the included manual, check it out. Besides possibly solving your issue,
there are often useful usage tips.
The Product Manual - Our demo software includes the full manual in .PDF
format. You'll need the free Acrobat Reader to view the file, which is available
Frequently Asked Questions - each product has a Frequently Asked Questions
(FAQ) page that covers the most common questions we receive, and it's likely your
issue has already been addressed.
Support Forum - If your issue isn't in the FAQ, try searching the
product open support Forums. If you don't find it, try posting your issue there.
Contact Support - If none of the above solves your problem, registered and
trial users can contact Conklin Systems support. We aim to address all support
inquiries in three business days. [Typically much faster than that.] Please note
that Conklin Systems does not provide phone support.
Try the demo first
We can't say it enough; try the demo! You can download fully functional trial
versions of all our products and see for yourself whether it's what you needed.
If you still need assistance, feel free to contact us:
Issues with your purchase, including pre-sale questions, billing issues,
didn't receive your registration code, changing a regcode, etc.
Technical support issues such as application crashes or unexpected behavior
General questions, inquiries about consulting services or custom development work.
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