Palm Community

[Anonymous]

I also just purchased CS Fax! Unfortunately the product doesn't work on this device! I wasn't aware of this until I noticed another posting with the same issues and concerns as mine!

Have you found a solution?

[Tec]

Unfortunately, the last Centro update did not fix the issue with the device. The Centro simply refuses to dial the modem. Without that, there is no possibility of fax. Not just for CS Fax, but CS Online and anything else that uses the modem port.

About the only thing you can do at this point is contact Palm support and say "I can't dial the wireless modem - it never connects." If enough people contact Palm they may do something about it.

There's nothing technically wrong with the Centro; internally it looks almost identical to a 700/755. But somewhere along the line they made a firmware change that prevents it from dialing.